ITTIL skills in the e-Commerce and Internet domain enable it to build, implement, enhance and maintain effective e-Business solutions for its customers. Web services are self-contained, modular business process applications, which are based on open, Internet standards, and can be mixed and matched to create innovative applications, processes, and value chains. Web services are capable of describing their own functionality, look for, and dynamically interact with other Web services and provide a means for different organizations to connect their applications with one another to conduct dynamic e-business across a network

Web services provide large options for how organizations and their partners develop business solutions.

ITTIL provides technologies to help clients build and use Web services. The services in this area include the integration of third party products, and delivery of systems, networks, databases, and applications to support a variety of electronic business and Web-based initiatives.

ITTIL consultants have experience with various development tools including MS Visual Studio and IBM Visual Age, and languages like Java and its extension technologies, EJB, Visual Basic, Visual C++, HTML, XML, JSP, ASP, etc. and various operating systems knowledge.